Refund policy

Return Policy

Effective Date: 25-August-2024

Thank you for shopping with Fitness Freaks Clothing. We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 30-day return policy subject to the conditions outlined below.

1. Return Period

You have 30 days from the date of receipt to return items for a refund or exchange. To be eligible for a return, items must be in their original condition, unworn, unwashed, and with all original tags and packaging.

2. Final Sale Items

Please note that certain items are final sale and cannot be returned. These items are marked as “Final Sale” on our website and are not eligible for refunds or exchanges.

3. Return Process

To initiate a return:

  1. Contact Us: Reach out to our customer service team at [insert email address] to request a return authorization. Provide your order number and details about the item(s) you wish to return.
  2. Receive Instructions: Our team will provide you with return instructions and a return shipping address.
  3. Prepare the Package: Pack the item(s) securely in the original packaging if possible. Include a copy of your order confirmation or receipt.
  4. Ship the Package: Ship the package to the provided return address using a trackable shipping method. Please note that the cost of return shipping is the responsibility of the customer.

4. Refunds and Exchanges

  • Refunds: Once we receive and inspect the returned item(s), we will process your refund to the original payment method. Please allow up to 10 business days for the refund to appear on your account.
  • Exchanges: If you wish to exchange an item, please contact us at info@fitnessfreaksclothing.com for instructions. Exchanges are subject to product availability.

5. Non-Returnable Items

  • Items marked as “Final Sale.”
  • Customized or personalized items.
  • Gift cards.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at fitnessfreaksapparel@gmail.com with your order number and a description of the issue. We will arrange for a replacement or refund as appropriate.

7. Contact Us

For any questions or concerns regarding returns, please contact our customer service team:

Fitness Freaks Clothing
fitnessfreaksapparel@gmail.com

We appreciate your understanding and cooperation. Thank you for choosing Fitness Freaks Clothing!